I woke up this morning with the words “reviews are currency” in my head…
I woke up this morning with the words “reviews are currency” in my head.
It was one of those thoughts that just arrives, sharp and certain. And the more I thought about it, the more I realized: It’s true. Reviews really are a form of currency, especially for small businesses. Currency of Trust. Visibility. Opportunity. They are powerful tools. And here’s why.
1. Public reviews “buy” trust.
When customers share a positive experience publicly, they give a business something money can’t directly buy: credibility. A five-star rating says,“This place showed up for me. I feel good about sending you there, too.” And in a world where people rely on the experiences of others before trying something new, that trust is priceless.
2. Public reviews “buy” visibility. Small businesses often struggle to get seen. They don’t always have marketing budgets or big advertising campaigns. But every time someone leaves a public review, they boost that business in the local conversation. More reviews = more eyes = more customers. It’s like giving a business a tiny billboard on the internet, one that’s powered by real people instead of paid ads.
3. Public reviews “buy” momentum. A good review today leads to new customers tomorrow. New customers lead to more reviews. More reviews lead to a stronger reputation. It’s a flywheel and once it starts spinning, it can change the trajectory of a small business.
4. Public reviews “buy” community strength. When locals highlight great experiences, they’re not just helping a business—they’re shaping the identity of the entire town. Strong reviews create strong businesses. Strong businesses create strong communities. Every 5-star review is a tiny investment in your community.
Yokl was built on the belief that local businesses are the heartbeat of a community and that customers deserve a simple, positive way to champion the places they love. The app we are creating will give customers a super simple way to to give "currency" back to the places they love and in so doing, build their local economy one Ben Franklin at a time.
